WebTech Solutions

Terms and Conditions

The terms for using this website, and the standard terms that apply when you engage Web Tech Solutions for a project.

These terms govern your use of this website and set out the standard terms we work under. A signed proposal or statement of work always takes precedence where it says something different; these terms fill the gaps rather than override them.

Last updated: 1 October 2026

1. Definitions

Term

Meaning

We, us

Web Tech Solutions

You, the client

The person or organisation engaging us, or using this site

Proposal

The written scope, price and schedule we issue for a project

Deliverables

The designs, code, content and documentation produced under a proposal

Defect

A deviation from the agreed specification, not a change of mind or a new requirement

2. Using this website

You may read, print and share the content here for your own use. You may not:

  • Republish substantial parts of it as your own work

  • Attempt to gain unauthorised access to any part of the site or its infrastructure

  • Scrape it at a rate that degrades the service for others

  • Use it to distribute malware or unlawful material

  • Remove or obscure any attribution or copyright notice

We may suspend access to anyone breaching these terms, and we may change or withdraw any part of the site without notice.

3. Content and accuracy

Articles here are general information. We keep them current where we can, but they are not professional advice and we do not warrant that every detail is correct or applicable to your circumstances. Decisions you take based on them are your own.

External links are provided for convenience. We do not control those sites and are not responsible for their content or their handling of your data.

4. Intellectual property in this site

The text, design, code and images here belong to Web Tech Solutions or our licensors. Trade marks shown remain the property of their owners. Ownership of project work is dealt with separately in section 9.

5. Quotes, scope and payment

Term

What it means

Quote validity

30 days from issue, unless stated otherwise

Deposit

Typically 40% before work begins; the project is scheduled once received

Milestones

Usually 30% at design sign-off and 30% at launch

Invoices

Payable within 14 days of issue

Late payment

Work may be paused after 14 days overdue; statutory interest may apply

Expenses

Third-party licences, stock assets and hosting are passed through at cost

Prices exclude any applicable sales tax or VAT, which is added at the prevailing rate. Where a project is paused at your request for more than 30 days, we may re-schedule it and invoice for work completed to that point.

6. Change control

Anything not written into the agreed scope is a change request. We will not refuse small ones, but we will tell you what they cost before doing them rather than after. A change request is confirmed in writing, with its price and its effect on the schedule, before work starts.

Scope added quietly is the most common reason a fixed price stops being fixed. Writing it down protects both sides.

7. Your responsibilities

  1. Supply content, brand assets and access credentials in the agreed format and on the dates in the schedule

  2. Name one person who can approve work and resolve internal disagreements

  3. Confirm that everything you give us is yours to use, or properly licensed

  4. Review deliverables within the agreed window, so the schedule holds

  5. Maintain your own accounts with third parties such as domain registrars, payment providers and analytics platforms

Where delays in approvals, content or access push the schedule, timelines move accordingly and we will tell you by how much at the time.

8. Acceptance

Deliverables are deemed accepted when you confirm in writing, or ten working days after delivery if we have heard nothing, or when the site goes live — whichever happens first. Acceptance does not affect your rights under the warranty in section 10.

9. Ownership of project work

On full payment, the custom code, designs and content we produce for your project transfer to you. Two exceptions:

  • Open-source components remain under their own licences, which we will list on request

  • Our pre-existing tools, libraries and know-how remain ours, licensed to you perpetually, irrevocably and free of charge for use in that project

Until full payment is received, all deliverables remain our property and any licence to use them is suspended.

We may describe the work and show screenshots in our portfolio and case studies unless you ask us in writing not to.

10. Warranty and support

We fix defects in our work free of charge for 30 days after launch. A defect is a deviation from the agreed specification. It is not a new requirement, a change of mind, a fault in third-party software or hosting, or a problem caused by changes someone else made after handover.

Ongoing support, maintenance and hosting are available under a separate agreement with its own response times.

11. Third-party services

Projects often rely on services we do not control — payment gateways, analytics, CRMs, hosting platforms, mapping and font providers. We integrate them carefully, but their availability, pricing, terms and continued existence are theirs. We are not liable for their outages, price changes or withdrawal, and where such a change requires rework, that rework is a change request.

12. Confidentiality

Each of us will keep the other's confidential information private, use it only for the project, and protect it as carefully as our own. This does not apply to information that is public, already known, independently developed, or required to be disclosed by law. These obligations continue for three years after the project ends.

13. Data protection

Where we process personal data on your behalf we act as your processor, on your documented instructions, under a separate data processing agreement. Our handling of data you give us directly is described in our Privacy Policy.

14. Limitation of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.

Subject to that:

  • Our total liability for all claims arising from a project is capped at the fees paid for the work the claim relates to

  • Neither party is liable for loss of profit, revenue, data, business or goodwill, or for any indirect or consequential loss

  • You are responsible for maintaining your own backups of content and data after handover

15. Termination

Either side may end a project in writing at any time. On termination you pay for work completed and any commitments already made on your behalf up to that date; we hand over what has been produced and paid for, in a usable format, within ten working days.

We may terminate immediately if an invoice is more than 30 days overdue, or if we are asked to do something unlawful.

16. Force majeure

Neither party is liable for delay caused by events outside its reasonable control. If such an event continues for more than 60 days, either party may terminate and section 15 applies.

17. Disputes

If something goes wrong, raise it with us first — most disagreements are a misunderstanding about scope and are resolved in a conversation. If we cannot settle it within 30 days, the parties will attempt mediation before starting proceedings.

18. General

  • Neither party may assign the agreement without the other's written consent, except to a successor of its business

  • If any clause is unenforceable, the rest continues in force

  • A failure to enforce a term is not a waiver of it

  • There are no third-party beneficiaries to these terms

  • The proposal and these terms are the entire agreement between us on their subject matter


19. Governing law

These terms are governed by the laws of the jurisdiction in which Web Tech Solutions is registered, and its courts have exclusive jurisdiction. Confirm the jurisdiction with your solicitor and state it explicitly before publishing.

20. Contact

Questions about these terms? Write to hello@webtechsolution.org and we will answer in plain language.

FAQs - Terms and Conditions

Who owns the website once it is finished?
You do, once the final invoice is paid. Custom code, designs and content transfer to you. Open-source components keep their own licences, and our pre-existing tools and libraries stay ours but are licensed to you permanently and free of charge for use in that project.
What are your payment terms?
Typically 40% to start, 30% at design sign-off and 30% at launch, each invoice payable within 14 days. Quotes stay valid for 30 days, and prices exclude any applicable sales tax or VAT.
What happens if we want to change the scope mid-project?
We quote the change before doing it, including its effect on the schedule, and confirm it in writing. Small adjustments are usually absorbed; anything that affects cost or timeline is agreed first, so there are no surprises on the invoice.
Do you fix bugs after launch?
Yes. Defects against the agreed specification are fixed free for 30 days after launch. New features, changes of mind, and faults in third-party services or hosting fall outside that. Ongoing maintenance is available under a separate agreement.
Can we cancel a project?
Yes, in writing at any time. You pay for work completed and any commitments already made on your behalf, and we hand over everything produced and paid for within ten working days.
Do you charge hourly?
Not for project work. We quote a fixed price against a fixed scope, because hourly billing rewards slowness and makes every conversation a meter running. Retainers and support agreements are priced per month.
Will you show our project in your portfolio?
We may describe the work and show screenshots unless you ask us in writing not to. If your project is confidential, tell us at the start and we will record that in the proposal.